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Privacy Policy

Privacy Policy

Last updated: March 2026

Moshi Home Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website to request care services or apply as a caregiver.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

  • Submit a care request (name, phone number, location)
  • Apply as a caregiver (name, phone, email, experience)
  • Contact us via email or phone

Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on site

2. How We Use Your Information

We use the information we collect to:

  • Process care requests and match you with caregivers
  • Review caregiver applications
  • Communicate with you about our services
  • Improve our website and services

3. Email Communication

When you submit a form on our website, we open your email app with a pre-filled message addressed to info@moshihomecare.org containing your information. This allows us to respond to your request quickly. Your information is sent directly to us via email and is not stored on our servers unless you explicitly consent to follow-up communication.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties.We may share your information only with:

  • Our trusted caregivers (only relevant information for care provision)
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical measures to protect your personal information. All data transmission is encrypted using SSL/TLS technology.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt-out of communications at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Moshi Home Care

Email: privacy@moshihomecare.org

Phone: +1 (910) 476-6003